Support Us

Support - FaithKit

Support FaithKit

Get help with our tools, report issues, or support our mission to serve the Muslim community

Get Help & Support

Fill out the form below and we'll help you resolve any issues or answer your questions.

Thank you for your message! We'll get back to you within 24 hours.

Quick Support Options

Choose the support method that works best for you:

📧

Email Support

aforarslan@gmail.com

Perfect for detailed technical issues and non-urgent matters

Response: 24 hours
💬

WhatsApp/Call

+92 339 2348246

Ideal for quick questions and urgent technical support

Response: Immediate
📚

Blog & Guides

Visit our blog for detailed tutorials and how-to guides

Self-help resources for common questions

🕌

Religious Guidance

For religious questions, we recommend consulting your local mosque or trusted Islamic scholar

FaithKit provides tools, not religious rulings

Tool-Specific Guides

Quick help for our most popular tools:

📿

Tasbeeh Counter

Track your dhikr with automatic saving and session history.

Tip: Press Spacebar to count quickly

🧮

Zakat Calculator

Calculate your Zakat obligation based on current asset values.

Note: For educational purposes only

📅

Hijri Converter

Convert between Gregorian and Islamic dates with accuracy.

Note: Dates are approximate

🕋

Prayer Times

Get accurate prayer times for your location with multiple calculation methods.

Tip: Allow location access for best results

Frequently Asked Questions

Quick answers to common support questions:

My counter data disappeared after closing the browser

FaithKit uses your browser's local storage to save data. Make sure you're not using private/incognito mode and that your browser allows local storage. Also, try using the "Save Session" feature to manually backup your progress.

Are the prayer times accurate for my location?

Our prayer times are calculated using established mathematical methods. For the most accurate times, we recommend:

  • Allowing location access for automatic detection
  • Verifying with your local mosque for precise timings
  • Using the calculation method preferred in your region
Can I use FaithKit on multiple devices?

Yes! FaithKit works on any device with a modern web browser. However, your data is stored locally on each device. For syncing across devices, we recommend manually noting your progress or using the export features available in some tools.

Is my spiritual data private and secure?

Absolutely. We take your privacy seriously:

  • All counter data is stored locally on your device
  • We don't transmit your personal worship data to our servers
  • No registration required for basic tool usage
  • We follow strict privacy guidelines
The tool isn't working on my mobile device

Try these troubleshooting steps:

  • Update your mobile browser to the latest version
  • Clear your browser cache and cookies
  • Ensure JavaScript is enabled
  • Try using a different browser (Chrome, Safari, Firefox)
  • Check your internet connection

Support Our Mission

FaithKit is completely free to use and supported by donations from our community. Your support helps us maintain and improve our services, develop new features, and continue providing valuable tools to Muslims worldwide.

Bank Transfer

Bank: JS Bank Limited
Account Holder: Arslan Mughal
Account Number: 0002023671
IBAN: PK03JSBL9517000002023671
Sort Code: JSBLPKKA

Easypaisa / Raast

ID: 03115451085

"The believer's shade on the Day of Resurrection will be his charity." - Prophet Muhammad (PBUH)